Emotional Intelligence

Emotional Intelligence

This article presents a framework for emotiolllJl intelligenCl!, a set of skills hypothesized to contribute to the accurate appraisal and expression of emotion in oneself and in others, the effective regulation of emotion in self and others, and the use of feelings to motivate, plan, and achieve in one's life. We start by reviewing the debate about the adaptive versus maladaptive qualities of e...

Emotional Intelligence

Emotional Intelligence

The skills programme covers all the fundamental competencies within EQ. Thereafter, learners delve deeper into personal skills and competencies such as self-awareness, self-motivation and self-management. Extensive interactive exercises, case studies and example conversations prepare learners to face their real life issues and assist them in becoming better at understanding themselves and other...

Emotional Intelligence

The business community has embraced the concept of emotional intelligence and its importance ever since Daniel Goleman's best-selling book, Working with Emotional Intelligence (1998) was published. But the challenge that lies ahead is to demonstrate that such competencies can be acquired and when they are, that they significantly impact employee performance. New studies in corporations that hav...

Emotional Intelligence